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Co-Managed IT

Augment your IT team with expert support.

Your internal IT team is great — but they can not do everything. Our co-managed IT services fill skill gaps, provide backup support, and give your team access to enterprise tools and expertise that would be impossible to maintain in-house.

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What's Included

Skill Gap Coverage

Access specialized expertise in cybersecurity, cloud, networking, and compliance without hiring additional full-time staff.

Overflow Support

Handle ticket surges, vacation coverage, and project overload without burning out your internal team.

Enterprise Tools

Give your IT team access to enterprise-grade RMM, PSA, documentation, and security tools at a fraction of the retail cost.

Strategic Planning

vCIO services provide strategic technology leadership and roadmapping to complement your IT managers operational focus.

After-Hours Coverage

Extend your help desk coverage to 24/7 without adding night shift or weekend staff to your payroll.

Project Support

Dedicated project engineers for migrations, deployments, and infrastructure upgrades that exceed your teams bandwidth.

Why Choose Hatty AI

  • Keep your IT team while adding specialized expertise
  • Access enterprise tools at a fraction of the cost
  • 24/7 coverage without expanding your headcount
  • Flexible engagement scales up or down as needed
  • Your team stays in control of strategy and priorities
  • Reduce burnout and improve IT team retention

Frequently Asked Questions

How does co-managed IT differ from fully managed?

In co-managed IT, your internal IT team remains in control. We supplement their efforts with additional expertise, tools, and coverage. In fully managed IT, we handle everything.

Will your team work directly with ours?

Yes. We integrate with your IT team through shared ticketing systems, regular meetings, and collaborative tools. We become an extension of your team.

Can we choose which services we need?

Absolutely. Co-managed IT is fully customizable. Choose the specific services, tools, and coverage levels that address your teams needs.

Ready to get started with Co-Managed IT?

Contact us for a free consultation and customized IT strategy.

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